WE STREAMLINE THE PROCESS SO YOU HAVE MORE TIME TO ENJOY YOUR NEW LIFE IN ROME!
WHAT WE OFFER
Our Meeting Place in Trastevere, open from 11:00 AM to 7:00 PM, Monday thru Friday, provides a warm and welcoming environment, where you can ask questions about your new apartment or advice on Italian cultural practices or just drop by and see a friendly face! Our friendly and professional multilingual team is ready to assist you!
Flexible Payment Options. We offer several different methods of payment (from credit card to USA bank transfers) to make it easier and convenient for you.
Know Before You Go: Pre-Arrival Program “The Know Before You Gocampaign” answers some of the most commonly asked questions, and even some you hadn’t thought about!
Check-In / Orientation. A member of our experienced team will greet you at the apartment and orientate you to your new home.
A comprehensive check-in inventory is completed prior to each arrival
The Red Book provides a quick reference to answer the most commonly asked questions and help troubleshoot the most common concerns regarding your new apartment.
Quarterly social events for our tenants and property owners encourage you to meet new people from all around the world.
Detailed discussions on safety and security and how to do your part to keep you and your apartment safe.
Our online tenant portal, CONNECT, makes reporting non-emergency, maintenance issues quick and easy. You can also schedule airport transportation and cleaning services via this user friendly tool.